Privacy policy

Privacy Policy

Last updated: June 19, 2026

Oruneo operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Oruneo is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information

Including your name, billing address, shipping address, phone number, and email address.

Financial Information

Including credit card numbers, debit card numbers, payment card information, financial account information, transaction details, payment method information, payment confirmations, and other payment-related information.

Account Information

Including your username, password, security questions, preferences, and account settings.

Transaction Information

Including the products you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

Communications With Us

Including information you provide when contacting us, such as customer support requests, inquiries, or complaints.

Device Information

Including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information

Including information regarding how and when you access, browse, interact with, or otherwise use the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

Including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information directly.

Automatically Through the Services

Including information collected from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.

From Our Service Providers

Including when we engage third parties to provide technology, business operations, or other services on our behalf and they collect or process personal information for us.

From Business Partners and Other Third Parties

We may also receive personal information from our business partners, affiliates, advertising partners, and other third parties.

 

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services to you, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying online advertisements for products or services on the Services or on other websites, including based on products you have previously purchased, added to your cart, or other activities you have engaged in through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, prevent, or take action against fraudulent, illegal, harmful, or malicious activities, protect public safety, and maintain the security of our Services.

If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or any other access information with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your requests, deliver our Services effectively, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws and regulations, respond to valid legal processes, including requests from law enforcement agencies or government authorities, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of our Terms of Service or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, consistent with this Privacy Policy. Such circumstances may include:

  • To Shopify, service providers, vendors, and other third parties that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.
  • To business and marketing partners to provide marketing services and display advertisements to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes based on your activity across different merchants and websites. You may exercise your rights to opt out of such uses where available.
  • When you direct us, request, or otherwise consent to the disclosure of certain information to third parties, such as for shipping products to you, through social media widgets, or through login integrations.
  • With our affiliates and other companies within our corporate group.
  • In connection with a business transaction, such as a merger, acquisition, sale of assets, financing, or bankruptcy proceeding; to comply with applicable legal obligations, including responding to subpoenas, search warrants, or similar legal requests; to enforce our Terms of Service and policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship With Shopify

 

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you.

To help provide and improve the Services, information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your own.

In addition, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information derived from your interactions with our store, other merchants, and the Shopify platform. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform.

In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes.

For more information about how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy.

Depending on where you reside, you may be able to exercise certain rights regarding your personal information through Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, we encourage you to review their privacy policies, security policies, and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of any information found on third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and users of those third-party platforms, without limitation as to its use by us or by third parties.

The inclusion of such links does not, by itself, imply any endorsement of the content, owners, or operators of those platforms unless expressly stated within the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age defined by applicable law in your jurisdiction.

If you are a parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.”

In addition, any information you transmit to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below with respect to your personal information.

However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by applicable law.

 

Right to Access

You may have the right to request access to the personal information we maintain about you.

Right to Deletion

You may have the right to request that we delete the personal information we maintain about you.

Right to Correction

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of the personal information we maintain about you and to request that we transfer it to a third party, under certain circumstances and subject to certain exceptions.

Right to Opt Out of the Sale or Sharing of Personal Information for Personalized Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to object to the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws.

You may exercise your rights to opt out of such uses where available.

Please note that if you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out for the device and browser you are using.

If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account.

For more information about Global Privacy Control, please visit:

https://globalprivacycontrol.org/

Other than the Global Privacy Control signal, we do not recognize or respond to other “Do Not Track” (DNT) signals that may be transmitted by your web browser or device.

Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe link included in our emails.

If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights through the methods described within the Services or by contacting us using the contact information provided below.

For more information about how Shopify uses your personal information and the rights you may have—including those related to information processed by Shopify—please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, as permitted or required by applicable law.

Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an authorized agent, we will require proof that the agent has been authorized to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request within a reasonable timeframe as required by applicable law.

Complaints

If you have any complaints regarding how we process your personal information, please contact us using the contact information provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us using the information below, or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs), or any equivalent contracts issued by the relevant authority in the United Kingdom, unless the transfer is made to a country that has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons.

We will post the updated Privacy Policy on this website, update the “Last Updated” date, and provide notice of any changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by email at:

mariana.lestylo@gmail.com