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Terms of service
TERMS OF SERVICE
GENERAL INFORMATION
Welcome to Oruneo! The terms “we,” “us,” and “our” refer to Oruneo. Oruneo operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Oruneo is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors and appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match how it is displayed or presented in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Oruneo reserves the right to accept or reject any order for any reason, at its sole discretion.
Your order will not be accepted until Oruneo confirms its acceptance. We must receive and process your payment before accepting your order.
You should carefully review your order before submitting it, as Oruneo may not be able to accommodate cancellation requests once an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchase is for your personal or household use only and not for resale or commercial export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email sent to you.
Unless otherwise expressly stated, published prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.
Prices displayed in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties.
From time to time, we may offer promotions through the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use such credit card for the purchase;
(iii) any charges incurred by you will be honored by your credit card company; and
(iv) you will pay all charges incurred at the published prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We shall not be liable for delays caused by shipping carriers, customs clearance procedures, or events beyond our reasonable control.
Once we transfer the products to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, content, product samples, images, graphics, product reviews, videos, audio materials, and the design, selection, and arrangement thereof, are owned by Oruneo, its affiliates, or licensors and are protected by United States and international patent, copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal and non-commercial use.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property rights of Oruneo, Shopify, or any third party.
Unauthorized use of the Services may violate federal, state, and international intellectual property laws.
All rights not expressly granted herein are reserved by Oruneo.
The names, logos, product names, service names, designs, and slogans of Oruneo are trademarks of Oruneo or its affiliates or licensors. You may not use such trademarks without the prior written permission of Oruneo.
The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify.
All other names, logos, product names, service names, designs, and slogans appearing in the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools as part of the Services that we neither monitor nor have any control over or input into.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, conditions, or endorsements of any kind.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features and functionality through the Services, including the release of new tools and resources.
Such new features and functionality shall also be considered part of the Services and shall be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including third-party embedded functionality.
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services and access any third-party materials or websites, you do so entirely at your own risk.
We shall not be liable for any damages or losses related to your access to any third-party website, or your purchase or use of any products, services, resources, or content available through any third-party website.
Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction.
Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]
Oruneo is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase you make through our store is made directly with Oruneo.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Oruneo, including any injury, damage, or loss resulting from the purchase of products or services.
You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchase of products or services from Oruneo or any transaction between you and Oruneo.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be found here: [LINK].
Certain personal information may also be subject to Shopify’s Privacy Policy, which can be found here: [LINK].
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.
Information that you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country in which you reside, for the purpose of providing the Services.
Please review our Privacy Policy [LINK] for more information about how we, Shopify, and our partners collect, use, process, and share your personal information.
SECTION 11 – COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any media for any purpose, including commercial purposes.
For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that:
(i) you own or otherwise control all rights necessary to the Comments;
(ii) you have disclosed any compensation or incentives received in connection with the submission of your Comments; and
(iii) your Comments comply with these Terms of Service.
We are and shall be under no obligation:
(1) to maintain any Comments in confidence;
(2) to pay compensation for any Comments; or
(3) to respond to any Comments.
We may, but have no obligation to, monitor, edit, or remove Comments that we determine, in our sole discretion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate any party’s intellectual property rights or these Terms of Service.
You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You further agree that your Comments will not contain defamatory, unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could affect the operation of the Services or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments.
You are solely responsible for any Comments you submit and for their accuracy.
We assume no responsibility and accept no liability for any Comments posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, state, provincial, or local law, regulation, rule, or ordinance;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise injure any of our employees or any other person;
(e) to submit false or misleading information;
(f) to upload, download, transmit, use, or reuse any material that does not comply with these Terms;
(g) to send or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or any similar solicitation;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, as determined by us, may harm Oruneo, Shopify, users of the Services, or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) engage in spam, phishing, pharming, pretexting, or similar activities;
(e) use any robot, spider, scraper, data mining tool, data gathering or extraction tool, automated device, artificial intelligence tool (including agentic AI systems), automated process, or manual process to access the Services; or
(f) interfere with, circumvent, bypass, or otherwise defeat any security features, authorization mechanisms, robot exclusion headers, or other measures used to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any portion of these Terms.
SECTION 14 – AGENTS
14.1
This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services.
“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of, or at the instruction of, any individual or entity, and that may operate on behalf of or through a user’s device without direct supervision.
14.2
No Agent may access, use, or interact with the Services unless it is properly identified at all times and operates in strict compliance with the requirements set forth in Section 14.4 below.
In addition, no Agent may access, use, or interact with the Services if we have requested that such Agent refrain from accessing, using, or interacting with any Service.
14.3
We may restrict, including through technical measures, how any Agent accesses, uses, or interacts with the Services.
14.4
Agents must:
(i) identify in every HTTP/HTTPS request that the request originates from an Agent and disclose the Agent’s name by including the following in the request’s user-agent field:
"Agent/[Agent Name]"
(ii) not conceal or create confusion regarding whether access, use, or interaction originates from an Agent, including by:
(a) imitating human behavior or interaction patterns; or
(b) completing or bypassing CAPTCHAs or other measures designed to distinguish human activity from computer activity;
(iii) respond truthfully to any question or instruction intended to determine whether interactions originate from a human or a computer; and
(iv) not circumvent, avoid, bypass, or otherwise interfere with any measure designed to block, limit, modify, monitor, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive any termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
UNLESS OTHERWISE EXPRESSLY STATED BY ORUNEO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ORUNEO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY OR ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, COST OF REPLACEMENT, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT.
THIS INCLUDES, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Oruneo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, and expenses, including reasonable attorneys’ fees, arising out of or related to:
(1) your breach of these Terms of Service or any documents incorporated herein by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by such failure.
We may control the defense and settlement of any such claim at your expense, including the selection of legal counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld.
You agree to cooperate fully in the defense of any indemnified claim, including providing relevant documents and information.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or relating to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not assign, transfer, delegate, or otherwise convey this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision shall be null and void.
We may assign, transfer, delegate, or otherwise convey these Terms and our rights and obligations without your consent or notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which Oruneo is headquartered.
You and Oruneo consent to the exclusive jurisdiction and venue of such courts.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Contact Information
Email:
mariana.lestylo@gmail.com